Program

Trauma-Informed
People Management

Join culture designer Alla Weinberg, CPCC and trauma expert Shannon Kelly, MSW for a practical learning experience on managing trauma in the workplace. You’ll gain an understanding of the roots of trauma and how you can better manage yourself, interpersonal relationships, team dynamics, and organizational culture with a trauma-informed approach.

 

Purpose

On nearly every level, the world is in crisis. From the global pandemic to war, racial violence, the Great Resignation, and natural disasters, there is no one untouched by trauma at this moment on Earth. Whether you are an individual contributor, manager, or executive, the impact of this trauma in the workplace cannot be overstated.

Burnout, attrition, and disengagement are all symptoms of an overwhelmed workforce. But adjusting your culture to a safe, trusting, and trauma-informed environment is the best way to combat these problems.

What does it mean to be trauma-informed?

It means recognizing the pervasiveness of trauma in the world and knowing what to do to support your reports without taking on their trauma. It also means getting the support you as a people manager desperately need while learning how to create a safe working environment that helps people in your organization heal instead of causing more harm.

 

 Introducing

Trauma-Informed People Management

 

This program gives you immediately applicable practices you need to support your people while caring for yourself, so you can take a trauma-informed perspective when:

  • Your team is experiencing burnout

  • Leaders have left the company and can’t be replaced

  • Team members are affected by war

  • You or a colleague is the target of bias or prejudice

  • Team members are sick or taking care of sick loved ones

  • Team members are experiencing bereavement

  • You develop secondary trauma from supporting traumatized team members

Get a Preview of Trauma-Informed People Management

Section 1:
Self Management

Module 1: Introduction to trauma
We’ll break down the neurophysiology of trauma to give you a solid grasp of the physical, emotional, and psychological effects of acute, chronic, and collective trauma.

Module 2: Parts Work
We’ll introduce you to the different internal “parts” that show up in response to trauma to keep you psychologically safe. You will open up a dialogue with these parts and begin your own trauma recovery process.

Module 3: The Internal Experience
Exploring the experience of trauma in your body and brain, you’ll learn how to identify trauma responses, triggers, and coping mechanisms in yourself and others. After spotting your own coping mechanisms, we’ll give you tools to move beyond coping and into healing. 

Module 4: Integration
You’ll deepen and lock in the learning of Modules 1 through 3, create a self-support and action plan, and set intentions and surface hopes for the one-to-one management modules.

Section 2:
One-to-One Management

Module 5: Deep Listening
You’ll get comfortable with a radically different approach to workplace interactions by moving from ‘acting’ to ‘being.’ As you learn to allow difficult emotions at work, you’ll practice deeply listening—not to control or problem-solve, but to simply hear and understand your teammate’s experience.

Module 6: Shifting practices and rituals 
We’ll have you rethinking one-on-one meetings, performance reviews, and feedback from a trauma-informed lens. You’ll learn to shift from a problem focus to a person focus in order to support a person experiencing trauma or showing signs of an activated nervous system. You’ll practice creating space, meeting fears with compassion, and communicating appreciation. 


Section 3:
Org Management

Module 7: Collective and organizational trauma
Building on your work with individual trauma, you’ll explore organizational trauma and learn how to diagnose trauma in your team, company, and systems at work. We’ll help you view processes and structures from a trauma-informed lens.

Module 8:  Facilitating healing conversations 
Now you’ll practice applying what you learned about managing trauma in interpersonal dynamics on a larger scale. You’ll train on a process for facilitating healing conversations with your entire team and take home lots of tips on creating a safe, trusting environment for all team members.


About the Facilitators

 

Shannon Kelly, MSW, CPCC, Therapist and Executive Coach

Shannon brings over 20 years of experience as a clinician, Clinical Supervisor, and manager in nonprofit and government organizations.

With clarity, boldness, warmth, and wit, Shannon partners with leaders to understand and refine their unique impact, improve communication skills, shed limiting beliefs, and step more firmly into legacy-level leadership that brings out the absolute best in their people.

Shannon is also a founder and Board member of Coaching For Everyone, a nonprofit dedicated to democratizing the coaching industry by providing coaching and coach training to people who identify as Black, Brown, POC and/or Indigenous.

Alla Weinberg, CPCC, Work Relationship Coach

Alla is the CEO of SPOKE & WHEEL, a team coaching & culture design company. 

She is a culture designer & work relationship coach helping companies build trusting teams and cultures of safety through team training, coaching, & facilitation.

In her book, A Culture of Safety: Building an Environment for People to Think, Collaborate, and Innovate, Alla delves into the tools, practices, and rituals that help leaders create physical, emotional, & psychological safety.